CardAssist Plus

Registering your important documents can help protect you from fraud and identity theft.

CardAssist® Plus can help restore your credit and save you the time, money and aggravation that being a victim of credit fraud or identity theft can cause. CardAssist Plus offers you the protection you need and the peace of mind you deserve.

From the moment you report your debit or credit cards lost or stolen, CardAssist Plus will assume the risk of all fraudulent charges. We will cancel all registered cards and request replacement cards on your behalf. In addition, we enrol you in 6 months of credit monitoring - a $90 value at no extra cost.

If you call to report a loss or theft, CardAssist Plus will provide you with 6 months of credit monitoring. Along with monitoring, you will receive:

  • Your credit report and credit score
  • Quarterly credit updates
  • Alerts that inform you of any changes that could affect your credit rating or indicate fraudulent activity
  • Access to credit education specialists and the consumer fraud resource centre, who will help in answering your questions and taking the necessary steps to help restore your credit

Also, CardAssist Plus offers a $500 reward for information leading to the arrest and conviction of anyone involved in the theft of a registered card.

Citi.ca is the source of information about financial services provided by the Citi family of companies in Canada

Copyright © 2010 Citigroup Inc.