Additional Direct Debit Payment

If you're already enroled in CitiPay® you can request a 'one-time' direct debit payment in addition to your monthly payment. Additional CitiPay Direct Debit is easy:

  • It takes approximately 3 business days to process your payment
  • The payment will be deducted from the designated chequing account we have on
    record for you
  • You can request up to 2 Additional CitiPay Direct Debits per month
  • To request an Additional CitiPay Direct Debit, you must have had at least one CitiPay automatic payment made to your Citi™ MasterCard® account

How to request an additional payment:

Send it by mail or fax at 1-888-414-5951.

Your payment will be processed within approximately 3 business days.

Additional Card Request Form

It's easy! Simply complete, print and return the PDF form by fax (1-888-414-5951) or mail:

Citi MasterCard
PO Box 2050, Station B
Mississauga, Ontario
L4Y 0B3

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24 hours a day,
seven days a week

Outside North America
416-947-2323

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