Software & Hardware

Follow these steps to protect information stored on your computer.

Antivirus Software

Viruses downloaded without your knowledge can erase important information from your computer. To reduce the risk of infection: Install anti-virus software and update it regularly with the most current version.

  • Purchase a program that regularly upgrades your virus protection.
  • Scan all files on your computer periodically for viruses.

Firewalls

Firewalls prevent outsiders from gaining unauthorized access to your computer. All messages pass through the firewall, and those that do not meet the specified security criteria are blocked. Our secure servers are protected by numerous firewalls, which are constantly monitored to prevent security breaches. Additionally, we recommend you:

  • Install firewall software and update it regularly with the most current version.
  • Remove sensitive information from your hard drive and place it on removable diskettes and CDs.

128-Bit Encryption

Citi™ uses Secure Sockets Layer (SSL) for secure transmissions. SSL applies encryption between two communicating applications, such as your PC and our corporate Internet server. When your data is transmitted over the Internet, it is encrypted or "scrambled" at the sending end and then decrypted or "unscrambled" at the receiving end. We use 128-bit encryption, the highest level generally available today.

Check your browser to be sure it has the added security of 128-Bit Encryption.

Cookies

Though there is little chance a cookie will ever harm your computer, you can reject them by reconfiguring the preferences in your browser. If you choose to do so, you may not be able to use certain services or features on our website. Review our Online Data Policy for more information.

Also review Online Purchasing for protecting your credit card when making purchases online.

Viruses

These are programs or pieces of computer code that are loaded onto your computer without your knowledge and run against your wishes. Viruses often copy themselves, quickly absorbing all available memory and bringing your computer to a halt. Antivirus software programs periodically check your computer for the best-known viruses.

Software/Hardware

Confirmed. Your browser is equipped to support 128-bit encryption.

Cookie Filters

You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain services or features on our website. Your browser software may contain a feature, which will notify you of the cookie policies of the various websites you visit. For example, the Microsoft™ Internet Explorer 6 browser software contained in Microsoft® Windows® XP contains such a cookie filtering device commonly known as P3P. Learn more about P3P and how it may affect your online experience at http://www.w3.org/P3P. Citibank® has attempted to make the Citi Cards Website compatible with the P3P privacy-filtering tool. However, P3P is still an evolving standard and, therefore, we are not responsible for any problems you may experience when using a P3P filter, or for any discrepancies between the machine-coded statements for our Online Data Policy read by the P3P tool, the human readable Citi Cards Online Data Policy and the Citigroup Canada Privacy Notice. The Citi Cards Online Data Policy and the Citigroup Canada Privacy Notice are the controlling documents to which you should refer if you have questions about Citibank's privacy policies.

Cookies of Other Companies

We may occasionally use other companies to set cookies on our websites and gather cookie information for us. However, these companies may only use the information they gather for our purposes in accordance with the terms of the contract they have signed with us. These companies are responsible for providing their own human-readable and machine-coded privacy statements. We are not responsible for the accuracy of such statements, any discrepancies between another company's machine-coded and human readable statements or any problems you may experience when using a P3P filtering tool.

Citi.ca is the source of information about financial services provided by the Citi family of companies in Canada

Copyright © 2010 Citigroup Inc.