You can rely on us to be there for you 24 hours a day, 7 days a week, 365 days a year! Whether you require assistance on an everyday matter or in an emergency, simply call us at 1-800-387-1616 or 416-947-2900 if you're in Toronto. If you're outside of North America, call us collect at 416- 947-2900.
A bilingual Customer Care Associate is always available and ready to help you.
If you've lost or had your Citi™ MasterCard® card stolen, call us immediately. We can quickly replace one or all of your Citi MasterCard cards. In an emergency, we'll ensure that you have a new card, usually within 48 hours.
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